Cookies policy

What are cookies?

A cookie is a very small text file that a Web server can store on a computer's hard disk to store some kind of information about the user. The cookie uniquely identifies your computer and can only be read by the website that sent it to your computer. A cookie is neither an executable file nor a program and therefore cannot spread or contain a virus or other malicious software, nor can it be longer than 4,000 characters.

What are cookies for?

The sole purpose of using cookies is to remember the user's preferences (language, country, login, features of your browser, information on the use of our website, etc.). Normally websites use cookies to obtain statistical information about their web pages. Please note that we collect data about your movements and use of our website as statistical data, not personal.

Types of Cookies

  • The cookies strictly necessary: Those that serve for a correct navigation or those that allow the payment of goods or services requested by the user or serve to ensure that the content of the website is loaded effectively.
  • Analytical cookies: For purposes of periodic maintenance and the aim of ensuring the best possible service to the user. Websites typically use analytical cookies to collect statistical data on activity.

Types and purpose of cookies

Below is a list of the cookies you may find on our Web site and a brief description of their purpose. We assure you that none of them retain personally identifiable information about you. Some cookies personalize your visit, others remember your preferences, while others only provide us with visitor statistics.

Cookie name

Expiration time



2 year

Used to distinguish users


24 hour

Used to distinguish users


1 minute

It is used to gather information about how visitors use the site. 


Disabling Cookies

The user can configure his browser to accept, or not, the cookies he receives or so that the browser warns him when a server wants to save a cookie or delete them from his computer. Instructions can be found in the security settings on your Web browser. Examples include

  • If you are using Microsoft Internet Explorer, go to Tools > Internet Options > Privacy > Settings.
  • If you use Firefox, under the menu option Tools > Options > Privacy > Cookies
  • If you're using Google Chrome, under Settings > Privacy
  • If you're using Safari, under the menu option Preferences > Security

You can use the "Help" section on the toolbar of most browsers to change your computer's settings, however, some of the features of our online services may not work or may be more difficult to access if you refuse all cookies.

Many browsers allow you to enable a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this "private mode":

  • Internet Explorer 8 and above: InPrivate
  • FireFox 3.5 and higher: Private Browsing
  • Google Chrome 10 and above: Incognito
  • Safari 2 and above: Private Browsing
  • Opera 10.5 and above: Private Browsing

Please read the help section of your browser carefully to learn more about how to activate "private mode". You can still visit our website even if your browser is in "private mode", however, the user experience may not be optimal and some utilities may not work.

The CTB is not responsible for the content and accuracy of the privacy policies of third parties included in this cookie policy.